So yesterday i logged onto the LushUK website and i was greated with a page containing information about LushUK getting hacked!.
I thought i would inform you guys and girls because this is a serious matter and there is ALOT of people getting their money stolen =(.
Thease are the actual words which LushUK have on their site:
'We are very sorry to confirm that our website has been the victim of hackers.
24 hour security monitoring has shown us that we were still being targeted and there were continuing attempts to re-enter.
We refuse to put our customers at risk of another entry - so have decided to completely retire this version of our website.
For complete peace of mind, we would like all customers that placed ONLINE orders with us between 4th Oct 2010 and today, 20th Jan 2011, to contact their banks for advice as their card details may have been compromised.
An Oct to Jan timeframe was decided because we wish it to cover a larger period than we think has been exposed. We hope we are erring very much on the side of caution. We would rather notify more customers than required, than find out in retrospect that we had narrowed it and missed people. Some of our customers have already experienced unauthorised use of their cards, so we still urge all customers in the above period to check statements and talk to their banks for advice.
All customers potentially exposed to this breach were sent an email on 20 January 2011.
A full external Forensic Investigation of the security breach has been commissioned. We will be studying the results with great care, to ensure that we leave no stone unturned in our efforts to protect customers from events like this in the future.
We are so sorry for the worry and disruption that this has caused our customers. Despite the inconvenience that you have been put to, you have continued to show us huge support in the days since this announcement was first made. We thank each and every one of you for standing shoulder to shoulder with us whilst we have shared being victims of this crime. You have been an inspiration to us and brought a tear or two to many a weary eye here at Lush Towers.
We Believe we have the best customers in the world.
If anyone affected by this has questions or concerns and wishes to talk to us directly, then please do not hesitate to call us on our mail order telephone number: 01202 668545
A completely separate, temporary website will be launched in a few days - initially taking PayPal payments only.
Meanwhile we would be delighted to serve you in our shops or take your order at our Mail Order Phone Room, which have not been affected by this crisis since their credit card terminals are directly linked to the banks only and are not internet based.'
TO THE HACKER
If you are reading this, our web team would like to say that your talents are formidable. We would like to offer you a job - were it not for the fact that your morals are clearly not compatible with ours or our customers'.
So to sum this up for you
For customers who placed orders ONLINE 4th Oct 2010 --20th Jan 2011,I suggest you got right to your bank and see if there has been any payments taken out of your bank that you are not familiar with. Thease hackers have been taking small amounts from peoples banks.
Thanks for taking the time to read this thread and i hope you havent become a victim of thease totally outragious low life people who have done this to LushUK. I hope they get caught!
Stay gorgeous.
We refuse to put our customers at risk of another entry - so have decided to completely retire this version of our website.
For complete peace of mind, we would like all customers that placed ONLINE orders with us between 4th Oct 2010 and today, 20th Jan 2011, to contact their banks for advice as their card details may have been compromised.
An Oct to Jan timeframe was decided because we wish it to cover a larger period than we think has been exposed. We hope we are erring very much on the side of caution. We would rather notify more customers than required, than find out in retrospect that we had narrowed it and missed people. Some of our customers have already experienced unauthorised use of their cards, so we still urge all customers in the above period to check statements and talk to their banks for advice.
All customers potentially exposed to this breach were sent an email on 20 January 2011.
A full external Forensic Investigation of the security breach has been commissioned. We will be studying the results with great care, to ensure that we leave no stone unturned in our efforts to protect customers from events like this in the future.
We are so sorry for the worry and disruption that this has caused our customers. Despite the inconvenience that you have been put to, you have continued to show us huge support in the days since this announcement was first made. We thank each and every one of you for standing shoulder to shoulder with us whilst we have shared being victims of this crime. You have been an inspiration to us and brought a tear or two to many a weary eye here at Lush Towers.
We Believe we have the best customers in the world.
If anyone affected by this has questions or concerns and wishes to talk to us directly, then please do not hesitate to call us on our mail order telephone number: 01202 668545
A completely separate, temporary website will be launched in a few days - initially taking PayPal payments only.
Meanwhile we would be delighted to serve you in our shops or take your order at our Mail Order Phone Room, which have not been affected by this crisis since their credit card terminals are directly linked to the banks only and are not internet based.'
TO THE HACKER
If you are reading this, our web team would like to say that your talents are formidable. We would like to offer you a job - were it not for the fact that your morals are clearly not compatible with ours or our customers'.
So to sum this up for you
For customers who placed orders ONLINE 4th Oct 2010 --20th Jan 2011,I suggest you got right to your bank and see if there has been any payments taken out of your bank that you are not familiar with. Thease hackers have been taking small amounts from peoples banks.
Thanks for taking the time to read this thread and i hope you havent become a victim of thease totally outragious low life people who have done this to LushUK. I hope they get caught!
Stay gorgeous.
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